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Thank you for contacting the Synthesis Health Service Department. You may also email support at synthesis.health for non-urgent items. Please take a moment to validate that your hardware and network meet all of our requirements. To view the requirements, log into the Synthesis application, click Help at the upper right corner, then Learning Center, then click Requirements in the glossary to the left. We encourage you to complete all available training and testing for your role. Our next available representative will be with you shortly. You can call us back if you can, that would be great. Thank you.