Commonwealth Bank #3068
Simple steps to connect
Phone number
How to call
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1For self-service phone banking or to activate a card or set up a PIN
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2To speak to someone about your credit card
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3For technical assistance with NetBank or the ComBank app
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0For any other enquiry or if you haven't heard what you need
For any other enquiry or if you haven't heard what you need -
4To activate a card or set up a PIN
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5To change your password
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3-0press 0.
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2-0if you haven't heard what you need
if you haven't heard what you need -
1-0enquiry or if you haven't heard what you need
enquiry or if you haven't heard what you need -
1-1For your balance or recent transactions
For your balance or recent transactions -
1-2To transfer funds or to do a BPAY
To transfer funds or to do a BPAY -
1-3For foreign exchange rates
For foreign exchange rates -
1-4To activate a card or set up a PIN
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1-5To change your password
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4-1If you have a card number, press 1.
If you have a card number, press 1. -
4-2For technical assistance with NetBank or the ComBank app, press 3.
For technical assistance with NetBank or the ComBank app, press 3. -
4-3If you have an account number with you, press 3.
If you have an account number with you, press 3. -
4If you don't have any of these, just press hash.
If you don't have any of these, just press hash. -
5-1For self-service phone banking or to activate a card or set up a PIN
For self-service phone banking or to activate a card or set up a PIN -
5-2To speak to someone about your credit card
To speak to someone about your credit card -
5-3For technical assistance with NetBank or the ComBank app
For technical assistance with NetBank or the ComBank app -
5-0For any other enquiry or if you haven't heard what you need
For any other enquiry or if you haven't heard what you need -
1-5-1If you have a card number, press 1.
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1-5-2If you have a NetBank client number, press 2.
If you have a NetBank client number, press 2. -
1-5-3If you have an account number with you, press 3.
If you have an account number with you, press 3. -
1-5If you don't have any of these, just press ASH.
If you don't have any of these, just press ASH. -
1-4-1To activate a card
To activate a card -
1-4-2To set up or reset a PIN
To set up or reset a PIN -
3-0-0If you haven't heard what you need, press 0.
If you haven't heard what you need, press 0. -
1-5-1-3Bank or the ComBank app
Bank or the ComBank app