CME Group #2873
Simple steps to connect
Phone number
How to call
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1Globex or FacDesk support
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2all technical issues including NAICS data
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3EBS support
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4Brokertech EU support
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5Brokertech US support
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5-1to record a BTEC U.S. trade error
To record a BTEC U.S. trade error -
5-2for all other BTEC U.S. questions
For all other BTEC U.S. questions -
5to go back to the main menu
To go back to the main menu -
4-5Brokertech US support
Brokertech US support -
4-1to record a BTEC EU trade error
To record a BTEC EU trade error -
4-2for all other BTEC EU questions
For all other BTEC EU questions -
4to go back to the main menu
To go back to the main menu -
3-3EBS support
EBS support -
3-4Brokertech EU support
Brokertech EU support -
2-1for Globex or FactDesk support
For Globex or FactDesk support -
2-2for all technical issues, including NextData
For all technical issues, including NextData -
1-1invoke on the Globex Error Trade Policy
Invoke on the Globex Error Trade Policy -
1-2Order Status or Order Cancellation
Order Status or Order Cancellation -
1-3Block Trade Inquiries or Corrections
Block Trade Inquiries or Corrections -
1-4All Product Inquiries including Settlements
All Product Inquiries including Settlements -
1go back to the main menu
Go back to the main menu -
1Globex or FacDesk support
Globex or FacDesk support -
2all technical issues including NAICS data
-
3EBS support
-
4Brokertech EU support
-
5Brokertech US support
-
4-5Brokertech U.S. support
Brokertech U.S. support -
3-1for Globex or FactDesk support
For Globex or FactDesk support -
3-2for all technical issues, including next data
For all technical issues, including next data -
3-3Your entry is invalid
Your entry is invalid -
2-1Globex or FactDesk
Globex or FactDesk -
5-1for Globex or FactDesk support
-
5-2for all other BTEC US questions
For all other BTEC US questions -
5to go back to the main menu
To go back to the main menu -
5-1-3EBS support
EBS support -
5-1-4Brokertech EU support
Brokertech EU support -
5-1-1Globex or FactDesk
Globex or FactDesk