Old Navy

Simple steps to connect

Phone number

18006536289

How to call
  • 9
    Para Español
  • 1
    Questions about recent orders
  • 2
    Place an order or get more information on a product
  • 3
    Credit cards questions
  • 4
    Gift cards questions
  • 5
    Navyist Rewards questions
  • 6
    More options
  • Repeat the options
  • 1
    place an order or get more information on a product
  • 9-1
    Questions about recent orders
  • 9-2
    Place an order or get more information on a product
  • 9-3
    Credit card questions
  • 9-4
    Gift card questions
  • 9-5
    Navyist reward questions
  • 9-6
    More options
  • 9-9
    Repeat the menu
  • 9
    Repeat the options
  • 5-1
    Questions about recent orders
  • 5-2
    Rewards credit card questions
  • 5-9
    Return to the main menu
  • 5
    Repeat the options
  • 2-9
    Main menu
  • 2-1
    Confirm participation in a survey
  • 6-1
    For store feedback or questions
  • 6-2
    For online support or questions
  • 6-3
    For all other questions
  • 6-9
    For questions about recent orders or to return to the main menu
  • 6
    To repeat these options
  • 4-1
    For balance information
  • 4-2
    To buy a gift card
  • 4-3
    To report a lost or stolen gift card
  • 4-9
    To return to the main menu
  • 4
    To repeat these options
  • 3-9
    Continue in Spanish
  • 1-1
    For order status
  • 1-2
    For returns or exchanges
  • 1-3
    For billing or payments questions
  • 1-9
    To return to the Main Menu
  • 1
    To repeat these options