Fannie Mae
Simple steps to connect
Phone number
How to call
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1If you are a single-family lender, seller, mortgage broker, or servicer
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2If you are a multi-family lender or servicer
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3If you are an investor or to reach fixed income securities
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4If you are a homeowner, homebuyer, or realtor
If you are a homeowner, homebuyer, or realtor -
5For technology application assistance
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6For all other inquiries
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0To return to the previous menu
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7For the automated employee directory
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6-1For English, press 1.
For English, press 1. -
6-2servicer, press 2.
servicer, press 2. -
6-3If you are an investor or to reach fixed income securities, press 3.
If you are an investor or to reach fixed income securities, press 3. -
6To repeat this menu, press the star key.
To repeat this menu, press the star key. -
2-1If you are a single-family lender, seller, mortgage broker, or technology application assistant
If you are a single-family lender, seller, mortgage broker, or technology application assistant -
2-2For acquisitions committing and delivering
For acquisitions committing and delivering -
2-3For master servicing
For master servicing -
2To repeat this menu
To repeat this menu -
2-0To return to the previous menu
To return to the previous menu -
0-1If you are a single-family lender, seller, mortgage broker, or servicer
If you are a single-family lender, seller, mortgage broker, or servicer -
0-2If you are a multi-family lender or servicer
If you are a multi-family lender or servicer -
0-3If you are an investor or to reach fixed income securities
If you are an investor or to reach fixed income securities -
0-4If you are a homeowner, homebuyer, or realtor
If you are a homeowner, homebuyer, or realtor -
0-5For technology application assistance
For technology application assistance -
0-6For all other inquiries
For all other inquiries -
5-4owner, home buyer or realtor
owner, home buyer or realtor -
5-5For technology application assistance
For technology application assistance -
5-1For the status of an existing ticket
For the status of an existing ticket -
3-3reach fixed-income securities
reach fixed-income securities -
3-4help with a mortgage loan
help with a mortgage loan -
1-2If you are a multifamily lender or servicer, press 2.
If you are a multifamily lender or servicer, press 2.